Please email or phone the hostel as soon as possible if you need to cancel your booking.
Bookings cancelled due to COVID-19 restrictions will be refunded in full.
Exclusive Hire / Group Bookings:
If the booking is cancelled less than 28 days before arrival then a charge equal to the full booking amount will be made.
If the booking is cancelled 28 or more days before arrival then a charge equal to 10% of the stay will be made.
In the event of a no show, a refund will not be issued.
Individual room / dorm bookings
Please see the YHA cancellations policy 8.3.1 Single Youth Hostel Bookings: